How do you guarantee the availability of your customer service?
How do you draft a balanced contract with a result-based bonus-malus?
How do you conduct a monthly status meeting with your client?
How do you choose between onshoring, nearshoring, and offshoring?
How do you set SMART objectives?
You can expect an answer to these and many other questions from Fierce Tactics.
We explain these through a video series called how to's. In the downloads section, you can find all the presentations.
Moreover, we provide you with templates that help you do your job more easily.
Think of do's & don'ts, useful diagrams and checklists.
Do you have a specific question or need for a certain template? Please let us know, we will be happy to help you.
TESTIMONIALS
I had the privilege of working alongside Sandra in the past, and I highly recommend her.
Her exceptional people skills set her apart. She effortlessly connects with colleagues, clients, and partners. Sandra has the ability to build bridges between various departments and companies. She brings cohesion and synergy, fostering a sense of unity that transcends organizational boundaries.
Sandra’s deep understanding of the field ensures that she navigates challenges with grace and expertise.
In summary, Sandra is not only competent but also a joy to work with. Her commitment to excellence and her ability to foster positive relationships make her an invaluable addition to any organization.
Wendy Van Kwikkelberghe, Customer Care Manager
TotalEnergies
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