How do you guarantee the availability of your customer service?
How do you draft a balanced contract with a result-based bonus-malus?
How do you conduct a monthly status meeting with your client?
How do you choose between onshoring, nearshoring, and offshoring?
How do you set SMART objectives?
You can expect answers to this and many other questions at Fierce Tactics.Through videos, we clarify the various how-tos. In the downloads section, you can find all the presentations.
Moreover, we provide you with templates that help make your job easier.
Think of do's & don'ts, handy charts, and checklists.
Do you have a specific question or need a particular template? Feel free to let us know; we are happy to assist you.
TESTIMONIALS
I had the privilege of working alongside Sandra in the past, and I highly recommend her.
Her exceptional people skills set her apart. She effortlessly connects with colleagues, clients, and partners. Sandra has the ability to build bridges between various departments and companies. She brings cohesion and synergy, fostering a sense of unity that transcends organizational boundaries.
Sandra’s deep understanding of the field ensures that she navigates challenges with grace and expertise.
In summary, Sandra is not only competent but also a joy to work with. Her commitment to excellence and her ability to foster positive relationships make her an invaluable addition to any organization.
Wendy Van Kwikkelberghe, Customer Care Manager
TotalEnergies
